English
Free shipping within Japan on orders over ¥1,000 ─ Inspice KANAZAWA, our Higashiyama flagship, is open

Shipping policy

This is a reference translation. The Japanese text is authoritative.

Where we ship

Within Japan only. We are not able to ship overseas at this time. Everything is available to buy in person at our shop in Kanazawa.

 

Delivery charges

A flat ¥500 (incl. tax) anywhere in Japan
Free on orders of ¥1,000 (incl. tax) or more, per order.

 

Delivery date and time

  • We are not able to accept requests for a specific delivery date or time. Please order with this in mind.
  • Dispatch times vary by product; please check the product page.
  • If you need a particular delivery slot, we send a tracking number by email once your order has been dispatched — please contact the carrier directly.

 

Multiple addresses

Each order can be sent to one address only.
To send to more than one address, please place a separate order for each.


Tracking

We email a tracking number and a link once your order has been dispatched. The status may take some time to update.


Problems on arrival

We take great care over delivery. If anything is wrong with an item when it reaches you, please contact us.

Email: info@inspice.jp


Changing the address

We are not able to change the delivery address once preparation for dispatch has begun. Please check the address carefully when ordering.

Marketplace

Inspice, on the marketplaces too.

Order with the marketplace account you already use.